We are committed to delivering the highest standard of craftsmanship and ensuring your complete satisfaction with our silk collections.
Please note that all sales are final. We do not accept returns or exchanges for any reason, except in the unlikely event that an item presents a quality defect or an incorrect item was dispatched.
Defective or Incorrect Items If you receive a defective or incorrect item, please contact our customer care team (support@confortsoir.com) within 3 days of receiving your order.
To help us resolve the issue swiftly, please include clear photographic or video evidence of the item's condition in your request.
Resolution Upon verification of the defect or error, we will gladly offer you the choice of a full refund or a complimentary exchange. All shipping costs associated with the return and replacement of such items will be fully covered by Confort Soir.